The service is great and the food is spectacular! Even when they are under staffed they make sure you are treated well. The owner is amazing! He is ready to roll up his sleeves and has awesome people skills!! The servers are also very attentive even with a full house. My family and I had a wonderful experience and will definitely be back.
This restaurant use to be good till COVID. My steak was done in correctly. I wish they were back to their old self. Food is good
Quick, someone call the restaurant doctor.
This place has lost its way. The food is flavorful ,but it came out cold when served.
The waiter service needs help, itβs on life support.
The waiters are young and inexperienced and donβt provide the quality of service one is paying for.
El Novillo never disappoints. My hubby and I absolutely love this place. Service is great and food as well. Last night we were a bit bothered because the hostess was very disorganized at seating. Telling customers 40 minutes wait time,
Tables were empty for over 15 minutes before she would even seat anyone. We had to complain and a girl doing take out orders sat us outside after table being empty for 15-20 minutes. However I am
Giving a 5 star rating because food is delicious and server was attentive. I managed a restaurant for many years and I know things happen so I enjoyed my night had a whole bottle of wine with my hubby and enjoyed delicious food.
Facts only people. Service was poor. No greeting, no explanation of menu, had to wait 25 min for a " to go platter". Every single waitress, waiter, server, hostess was sad mad or plain and simple did not want to be there. This used to be a great restaurant for family gatherings, work events, now its a place I will no longer be visiting, sorry but 3 strikes your out. Yes... this is the third time I have had a really unpleasant experience. Wanted to support our local businesses instead I was embarrassed after recommending it to family visiting from out of town. I would love to make some recommendations from a local customer. Please feel free to reach out to me. God bless. Good luck.
This was delicious, my mother n I enjoy the food very much. The place was clean n the staff were helpful. Thank you n God bless you all. Please be safe n Happy New Year to all. Amen ππ€πππΊπ»π
Excellent amount of outside seating and the food is amazing! Very pleased with my entire experience. Thank you!
My favorite place to get red meat. The popular dish is you chose the size of your steak,, and they serve all you can eat rice and plantains. Yummy!
Overpriced. The food leaves more to be desired. The drinks were watered down to the point you had to question if liquor was in it. They also took forever to bring them out. We came at around 8pm on a Monday it wasn't that busy, wish the service quality was better.