Great seats, need more bartenders though. We were on the club level, with own bar. But literally only had maybe 5 bartenders for 100's of people. The lines were so long. Seems like they would bring in more bartenders for big concerts. But what do I know...

Lovely venue, easily accessible. They offer awesome acts at semi reasonable prices. Great place to bring the entire family.

I've never been to the Toyota Center before tonight. I won tickets to a concert, a parking pass, and tickets to go to the Lexus Lounge before the show. The overall experience was great! The majority of the staff were friendly, courteous, and helpful. Our seats were great, and were relatively comfortable - I'm a large guy and sometimes arena seats are a little challenging for me, depending on the venue. I know the Rockets play here and I could definitely see myself sitting there and watching a game sometime.
My only complaint, and I'm really not complaining because the food in the Lexus Lounge was fine with me, but I wasn't sure what to expect. I went to the arena website and it showed a rather elaborate buffet for people to enjoy. When we arrived, finding the Lounge was a challenge. There were no signs directing us there, and we were getting confusing directions from several staff members until someone finally helped us find it. Arriving in the lounge, the buffet consisted of hot dogs, nachos, some fresh fruit, and a few desserts. Again I enjoyed it fine.
Again, overall very happy. I recommend the place - good experience.

I’ve been to a few concerts here and always had a good time. The VIP entrance procedure need to be improved. There was no real order and was just very confusing. It was weird that there are so many entrances but only one way into the arena.

It's an arena, just not a very impressive one. It gets the job done, there's just nothing special about it. In Texas it is easily surpassed by the AT&T Center and the American Airlines Center. It has multiple entrances; that's nice, I guess.