Lacuna Lofts

Working. I met a nice down to earth during my visit.

My Eyebrow Goddess @ashdoesbrows is here. She’s THE BEST

An awesome establishment for offices. Fits beautifully into the Pilsen art district. Love the artwork and the boutique shops like the tattoo place. Good people too!

As a wedding planner, I work with a lot of different venues both here in Chicago and in Detroit. Due to the unfortunate effects of covid-19, my couple had to make the tough decision to postpone their wedding at Lacuna to next Spring, but I can say with confidence, that working with Veronica and her team has been nothing but stress-free, which is such a sigh of relief during such a difficult, emotional time. They have been SO quick to reply to emails, heartfelt and extremely accommodating. From the first email about moving their date to 2021 to sending back the new, revised signed contract, they have been personable, professional and truly such a pleasure to work with. I can't wait to reignite our working relationship when the time comes to put together all of the pieces for my couple's big day next Spring!

From a facility standpoint the Laguna Lofts were A+ it was a gorgeous August evening and the view of downtown Chicago from the rooftop was beautiful. The downside was that the elevator was out and the trek up 5 flights of stairs was a little exhausting.
Now to the actual dinner hall and setup again I would give them an A+ the wedding I attended had roughly 300 guests. This means they had the wedding party table and then 30 tables seating 10 per. Walking space was adequate nice size dance floor.

That is where my praise of this facility STOPS!!!! Unfortunately I was at the one table they somehow forgot to serve dinner to ( I kid you not) as they were cleaning the rest of the tables of their empty plates I said to a very young waiter we have not been served yet, he just laughed at me walked away and came back 5 minutes later explaining they were out of the particular meal half the table had ordered (again I kid you not). I asked to see a manager who refused to come out and sent her flunkee with no answer other than take it or leave it, I then demanded the manager come out or I will cause a scene which she did, explaining that the meals are catered and only so much is ordered and people must have changed their original pre- ordered meals offering absolutely no resolution other than we can substitute the originally ordered chicken with a vegetable plate ( now keep in mind they don't really have a kitchen and catered the meals so where are the vegetables plates going to come from?) I reluctantly agreed to the steak dinner which by the way was served ICE COLD like the other 9 people at my table!!!
A few more tidbits, the sound system was terrible kept cutting out so we couldn't understand half of what they were announcing we couldn't hear the Best Man or Bridesmaid speeches so BOTTOM LINE THE LAGUNA LOFTS GETS AN OVERALL GRADE OF D- !!!!!!
Don't be sold on the beautiful view or the menu they will try and sell you on, MY ADVICE IS FIND ANOTHER FACILITY