Its beautiful and the service is great. Fun and young, there was always something going on. Two things though; First, you pay a resort fee on EVERYTHING!!! Get the room... resort fee. Order a beer at the bar... resort fee. Eat at the hotel... resort fee. Just be ready to spend more than your booking says. Second...there are creepy doll heads staring at you while you try to sleep. No, seriously, big painted heads with huge creepy eyes that are impossible to avoid. All in all though it was wonderful.

Awful place. It costs a top dollar, but it’s SO noisy 24/7, disorganized, rude-ish and FULL OF PEOPLE like a busy airport. Zero relaxation, noise EVERYWHERE including your room. Noisy overcrowded pool. Long lines to check in or do whatever. The staff is arrogant with you and always remind you that they are very popular, fully booked and do not have much time for you. Finally, do not expect a room with a balcony. The majority of their rooms have NO balcony at all. Advertisement of that hotel is just a profanation. For the price it’s definitely NOT what it should be

I had our wedding at the Mondrian SB in March, 2019. We were so excited about our special day, it’s a beautiful hotel. We were disappointed on how we were treated though. After the wedding was over the Mondrian staff threw away most of our personal wedding items that we wanted to keep for memories. In addition, our personal items were stolen from a conference room that we were using that was to be locked by security. We had to do our wedding pictures at another part of the hotel because the ‘garden’ that was to be used as part of our signing was unavailable due to hotel construction. We found out about the construction the day of the wedding. Over the past 5 months we have been trying to get in touch with staff and only get a run-around. We have tried to reach both Directors of catering Carlos and Andrea, neither has returned our calls. Bottom line the venue is great but the staff sucks.

Me in 3 friends about a week ago we had a great time rooms are very good nice people you can meet food and drinks. Upton leaving this man has Latino with a ball like head called me and my friend nasty White mother fuckers I feel like someone should look into staff talking to guess that way I can't believe he said it as soon as we was leaving I asked him what had we done to him he replied just being WHITE.

Beautiful hotel! Comfortable and specious suite, staff extremely nice and helpful, they treated us well! My family had an amazing time there. I love the swimming pool for kids, my little one had a fun and we had a private space. Thank you again , I always recommend and see you in December:)