Office/Meeting Room

If I could rate them a zero I would. They are the worst. The Property Manager especially is a rude, disrespectful and overall unprofessional person. 2 months into an issue submitted to this company, you have to follow up yourself and they still give you the runaround. The manager responds with callous emails (forwarded through a representative) which she puts no thought into because she doesn't care. Her communication skilla is non existent or more like "alway bitter single mother". They take no responsibility for things that occur on there property and when you call to speak to the manager she is clearly there as you can hear the representative on the phone snickering to someone else and laughing in the background because they know you will be getting no where with them. Just know that if something falls on your car and breaks your windshield on this property they are not paying for it...and the reply I got from the property manager via "The Board" is a poor reply and I quote" if someone slashes your tire in the middle of the night, is the board then responsible for it, no the board will not be paying for it". That's the reponse I got. I was reasonably elated for that reply.

If I could rate them a zero I would. They are the worst. The Property Manager especially is a rude, disrespectful and overall unprofessional person. 2 months into an issue submitted to this company, you have to follow up yourself and they still give you the runaround. The manager responds with callous emails (forwarded through a representative) which she puts no thought into because she doesn't care. Her communication skilla is non existent or more like "alway bitter single mother". They take no responsibility for things that occur on there property and when you call to speak to the manager she is clearly there as you can hear the representative on the phone snickering to someone else and laughing in the background because they know you will be getting no where with them.

Excelent Service, Team, enviroment! i just met these wonderfull team today !! great service, fast response, excellent service!! i wish you all the best.Thank you!Adriana Pifano

This company recently took over the property management duties in the association in which I reside. We had several issues, prior to their takeover, which had nothing to do with them. However, they immediately came in and started to add "processing fees" to our monthly payments. They have further complicated matters with their vague and poorly worded communications to owners in the community.

During a recent HOA meeting, it was asked how these "processing fees" would be handled if unit owners made lump sum payments on the special assessment all owners are required to pay ($100 a month for 24 months). The fee is $5 additional per payment and we were told, even if paying in lump sum we would still have to pay the fee for the payments (one owner asked if paying $500 would they pay the fee once and they were told the check would need to be for $525). Talk about creative accounting. It seems funny that in the ten years that I have lived and owned my condo, we never had to pay "processing fees" prior to this.

And management, please don't respond with your nonsense, self generated response. This isn't for you, it's for the people out there that may be unaware of the nonsense your company will try to pool.

Chelsea goes above and beyond to provide great service. She is always on top of things! A million thanks.