Penalty Box

This place gets crazy for sports events as well as weekends. 4 levels of bars and TVs, yet still gets shoulder to shoulder. Limited bathrooms means waiting in line, so order a drink on your way. Food was decent, but at a bit of a wait. Bar staff was great.

Dell was amazing! Great customer service! Will go back for sure.

All 3 orders were bad. Felt sick afterwards at the celtics game. Service was good but dont recommend the menu.

I have mixed reviews about this spot.
Cons: Service was shockingly terrible, and I write that with 10 years of waitressing experience. We now live abroad and wanted to try some new beers as MA has a great beer scene, when we asked what beers there were she was clearly bored and annoyed and offered the usual Budlight, Corona and Heineken... What a missed opportunity to upsell. Then she flat out said, "I really don't care." when we politely asked if she could put a hold our food order as our friends were late. Maybe it wasn't her night, maybe she was tired, but I really couldn't believe how she treated us. We are fun, laid back customers, this really put us off. Food was average with Boston pub prices, nothing incredible.
Pros: Drinks came quickly and food was at least hot. There are plenty of screens and the environment is cool, with what seems like 3 floors to enjoy games and hanging with friends all together.
Overall: Truly disappointed by the service, food was average but atmosphere is great.

Went right after work around 5pm not crowded ....great food