The Majestic Downtown

Just when you think that it cant get any better. It just did. I see lots of improvements in this hotel. Starting from and the most important is the staff. Big props to this hotels gm as well. You can see it permeate through. Im hooked. Great job!

What a beautiful venue for a special occasion like a wedding or quinceanera. it's historic and it's a landmark and your guests will be impressed if you choose this place for your next event.

It's like LA's mini version of Cipriani's Wall Street in NY. Nice to have our own beautiful, historical places not ruined by an earthquake.

My husband and I had our wedding here recently, and unfortunately, this is not a venue I would recommend to any couple that is venue scouting for their special day. First, it’s important to know that choosing a venue like the Majestic will require a lot of work. The venue space is beautiful and has potential. But again, you have to do a lot of work to bring the beauty of the space alive. For example, hiring an outside lighting company is a necessity because the Majestic’s lighting is extremely dark and is of poor quality.

Reasons I would not recommend the venue: the management company does not care about your event, even if it is a special event like a wedding. A lot of things went wrong the night of our wedding, which could have been avoided had management been on top of these issues. First, there was a simultaneous event at The Reserve, which shares an address with The Majestic and is jointly managed. We were not informed in advance that there would be an event, particularly around cocktail hour when our guests first began to arrive. The club-goers were using our valet line, which slowed down service. They were unfortunately also loitering in front of The Majestic entrance and harassing our wedding guests. Our security guards had to escort several of our guests inside because they did not feel comfortable outside of the building. If we were told in advance that this event would occur around the same time as our wedding, we would have taken additional security measures.

Second, the club’s bass was so loud during our cocktail hour that The Majestic floors were shaking from the event. We hired a lovely harpist to play at cocktail hour and unfortunately guests could barely hear her play. When we asked management about this issue after our wedding, they completely denied the issue and practically accused us of making this up. Ironically, we did get a hold of an e-mail admission from management acknowledging that the club’s subs are very loud.

Third, the floor by the vault was uneven and unstable. At some point, I witnessed our caterer’s staff remove our floral arrangement and the food on the table near the vault because our guests were worried the floral arrangement was going to fall on top of them. Thank goodness our caterer was on top of the issue and removed these items right away. Unfortunately, this ruined the night for guests sitting at that table, so they left the wedding early. When we asked management about this hazard after our wedding, they amazingly admitted they were aware the area near the vault was unstable but didn’t do anything about it because no one had complained. That is a frightening way to manage venue of this scale and size. Its obvious management does not have a proactive approach to fixing issues as critical and as dangerous as unstable flooring.

Fourth, the elevator got stuck during cocktail hour after our elderly guests were already on the second floor. The elevator didn’t work for the rest of the evening, so our elderly guests were forced to take the stairs down with the assistance of other guests. Our bartender and harpist were also forced to transport their equipment down the stairs, as well. We found out after the fact that our bartender injured his hand as a result.

We spent so much time and money planning our wedding and it pains me to have negative feelings about our big day but unfortunately too many things went wrong for me to not warn other couples considering this venue.

Most of our vendors were incredible despite these issues and made sure the event was memorable for us and our guests. I highly recommend choosing a venue with management that cares about your wedding and is on top of any issues to make sure your once-in-a-lifetime wedding goes as smoothly as possible. Sadly, this is not one of those venues.

I had an event at this place and it was amazing. Its a very elegant and very spacious. It was a mascharade ball and it looked like it was like the movie The count of Montecristo. I would host a party over and over at this location. Its a must check out place to put in your bucket list.