DPL Flats

Management knowingly leases units with flooding problems and plumbing leaks then makes false promises of major repairs/renovations to property. I was forced to contact Dallas Code Enforcement and my loft was declared uninhabitable aka condemned. Added bonus - my next door neighbor, a home based arms dealer and his live-in girlfriend, a sociopathic dominatrix for hire aka HOOKER, were constantly having kinky sex and/or violent fights. Worst experience ever.

****editing to add that the day after I wrote my review 20 cars were broken into into the parking garage. I saw about 10 walking through myself. Smashed windows, everything.
Also forgot to note there are constantly leaks- they literally keep buckets in the common areas to catch water.

Going to save you the trouble and my personal opinions and just tell you the facts in hope that you will reconsider living here.

What you will be told: When you take a tour and they tell you the gym is being renovated soon
The Truth: They have been telling people that for years (at least 2.5 since I toured) yet no attempt has been made.

What you will be told: They have an online payment platform
The Truth: It's difficult to use when it decides to work. I have heard it only takes certain card types and the service fee is 10%.

What you will be told: The price is reasonable
The Truth: It's true leasing prices are reasonable but it comes at a cost. My utilities are 2x as much as they were for my previous apartment twice the size I have now and YOU HAVE TO PAY ELECTRICITY FOR THE COST OF THE SHARED COMMON AREAS. I have never heard of this practice nor has anyone else I've spoken to. It's bizarre.

What you will be told: There is a dog park
The truth: There is a smelly disgusting patch near the side doors. Check it out. Several tenants dogs have gotten Giardia.

What you will be told: It's secure
The truth: Although they do their best, cars get broken into all the time and their is in air bnb in the building owned by the building which invites strangers in. Oh and they have weddings and events on the second floor all the time. People who are at these events have full access to the first 2 floors and the parking garage plus the doors are totally unlocked during these events.

What you will be told: Package pickups are easy
The truth: This is one I have mixed feelings about. I believe the staff truly does their best here but they're busy and sometimes you don't get notifications packages are delivered until 24 hours or so later but you can always go in and ask.

Other than that. The location and maintenance staff is awesome. The majority of the office staff is great, try to speak to the leasing consultants instead of the manager if you can- he's not as helpful. Neighbors are very friendly and welcoming and they are very dog friendly. Beware of the construction and do a complete walk around the building to see what you're dealing with.

Oh and the elevators are broken kind of a lot.

IF YOU DO CHOOSE TO LIVE HERE:
(I warned you)
Keep receipts and document everything. The office can be horrifically unorganized. Go into the office if you'd like anything done. Do not depend on email. Do not keep anything of value in your car. Get used to not being notified if someone is going to enter your apartment that day (the lease dictates they can tell you after the fact). Be mindful if you're going to take your dogs to that dog park.

Do not live here if you can live anywhere else I would recommend it. The turnover in the office is insane. Nobody knows what they are doing. They can't communicate they never answer their phones and rarely answer emails. There is a roach infestation and rats dying in the air vents. Electrical bills are ridiculous. They can't keep track of who paid for what and when. Apartments are constantly leaking. They charge for electric in the common areas so you're paying two bills. Parking garage gates break all the time. I'm so glad I'm done with this place.

I think this is the place the police raided in December of 2016. And the guy who was raided was shot by police and ended up shooting himself and dying. So how can this go on in such a high priced place especially when he lived in the penthouse on the top floor.I work in downtown and have visited this place numerous times and cant say i am impressed

I had a water leak for over 2 and a half weeks. The A/C was backed up an leaked water over the slippery stained concrete, from one room in to several rooms. The source of the leak was in the washing room/storage area. It ruined clothing and other things that I had to claim via renters insurance. Two weeks in a row they sent a service technician that, just shop vacuumed the water up. ( Only for it to leak again ) When I complained about it not being fixed properly, they said put some towels down!! The windows in the units during the winter months drip puddles to the floor with condensation. After a while I had large amounts of black mold, which we complained we were getting sick. They hired one of their people to inspect it. I then contacted the city, which they then told me we are willing to let you out of your lease or to a different unit ( costing more and another deposit with no promise the same issues wouldn't be present. I didn't want to because of how the windows looked as well as water damage around them.) . The problem with this is that I would have to take more time away from work which I have missed a lot having to go to the hospital for my 4 year old son. This leaves me to have to pay for another deposit and more time I can't afford away from work to move. Today they towed my car from my parking spot, that I pay monthly for because it was a rental, which they knew I have my car in the shop. I have repeatedly requested a new parking spot, and the one I requested they told me wasn't available until May 31st. There is a new tenant in that spot with a sticker that say valid until next year.( I have been here for at least 7 months and still don't have a sticker ) I have service request from when I moved in that have yet to be completed. I fill out service request and on there, it ask if they have permission to enter the facility. I checked no, because the other half does not work, and would be available to be present when the work is complete. They enter without my consent several times. to put bleach around the windows etc... to cover there tracks. I have a hidden camera they didn't know about. This whole ordeal is a mess. Lastly, there isn't any staff after 9-5, so if you work one plan on missing work to follow up or get something done. You also can't get delivery here to your door. there are rats in the building. Remember for every complaint like this, there were several that just moved on and took the loss. I will be seeking legal council on this matter to see if there is a way to leave this situation in a fair way.