Customer Reviews

Loved this place! It's beautiful inside! Great decor with a comfortable feel. Rooms are large and lush. Probably one of my favorite places

The room was well laid out, roomy and clean .. But from there it goes downhill. We had to change room keys 3 nights out 4 night stay because they would just stop working in the lock. We recycled our towels and sheets (night 1 and 2) by leaving the Do Not Disturb sign on the door. On day 3 we took the sign in so we could get new towels and sheets for nights 3 and 4 .. Only they didn't do anything. When I complained (as we had piled all the wet stuff on the floor and not allowed it to dry), I was told housekeeping didn't stop because the DND sign was out .. WRONG. Though the room was spacious and clean, the overall experience left more than a little upset. I do not see using this chain again.

Not the best neighborhood. Close to the highway which made getting to other places easy. The room was decent nothing fancy but we'll appointed. We had a king size bed with a living room and pullout couch. There is dining in room or in the dining room. A bar with sports playing and pool and exercise room. 3 stars because of the neighborhood and its plain amenities.

I love staying in these suites. They are always clean, they were recently all renovated & updated with modern furniture, the glass elevators are fun to ride in & you can't get a better price for how spacious both the living room & private bedroom are. Only reason I left off 1 star is because the breakfast is quite pricey at $15 per person.

The high ceilings and overall decor of the hotel make it seem like a very nice place. The rooms were clean and tidy. It is very close to UT dallas, making it very easy to visit if that's on your agenda. The only gripe I had was that if you flushed the toilet, it would spend about two minutes refilling with this odd pumping sound, but that likely is a problem with just that one room.

I stayed here for three nights and four days. It was a great experience from beginning to end. The staff was friendly and accommodating. I asked for toothpaste and they supplied it. Clean bathroom and a clean room. This place is the best bang for your buck as far as I can tell in the area. If I ever come back, most likely I'll come back to this same hotel.

Attended a small seminar. The conf room was functional/adequate/non-descript, but the lobby, reception area, bar, and dining area were very nice, modern, and quite impressive! Love the contemporary high-backed cushioned chairs! The lobby wall paintings (see pics) were engaging! A centered marquee at the entrance would better suit the space vice the low-brow paper agenda that you'd likely miss tacked onto the wall next to the reception desk.

I will admit. I am big on reading reviews before I book a room. There were a few reviews about this hotel that kind of had me guessing if I wanted to book. The reviews said that the beds were hard, the atrium was so noisy that u could hear in the rooms and there was an odor in the hotel because of no ventilation. The only thing I can agree on is the beds were hard for sure. I booked a King Suite and it was exactly as it shows on picture. Nice size room with a bedroom and living room. Living room had a door that you could close. It was a nice hotel. Nice room. Great customer service. Pool and Jacuzzi was nice. But make sure you go in enough time to enjoy it because they do not go a minute over 10pm..lol.
Everything about my hotel stay was perfect. Besides the hard bed..lol..

This hotel is seriously underrated. The rooms are big and are practically suites. The hot.is beautifully designed, has a good bar and provides good breakfast. Parking is available for free. Easy access to freeway. Would rather stay at Wyndham than at kimpton.

Awesome hotel. Great bang for your buck since all the rooms are suites. The staff is responsive and amazing. We hosted a national conference here for a week and the staff went above and beyond to meet our needs. I would come back and stay as a regular guest because they were just that awesome. Highly recommend!